Privacy Policy Pledge

Photo of trees in forest during autumn fall on a sunny day.
Image credit: photo by Natalie Thornley on Unsplash.

Welcome to DolphinStairliftsEastAnglia.com (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by DolphinStairliftsEastAnglia.com (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information"

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfil buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific enquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by DolphinStairliftsEastAnglia.com is securely stored and is not accessible to third parties or employees of DolphinStairliftsEastAnglia.com except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and / or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at privacy@dolphinstairliftseastanglia.com

Cookies

A cookie is a text file sent by a web server - a device where one or more websites are stored - to a web browser, and stored by the browser. The text file is then sent back to the web server each time the web browser requests a page from the web server. This enables the web server to identify and track the web browser and provide richer user experiences for visitors to a web site.

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 15 minutes, we will automatically log the Authorized Customer off.

Our website is powered by the Publii Static CMS. By default, Publii CMS automatically installs a cookie into your web browser as soon as you visit this website. Below, this cookie is referred to as a "session" cookie; that means, the cookie lasts only as long as your current session when using our website. This cookie allows us to provide the cookie control feature.

If we add a shopping cart, then that too will include at least one additional session cookie, and will operate in much the same way: to store your purchase choices while you complete your purchase in our shopping cart.

We use Google Analytics to analyze the use of this website. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Below is a full list of cookies that we currently use on this website at the time of writing this update:

Data table that shows first-party Cookies used by dolphinstairliftseastanglia.com
Cookie nameContent example
(changes per session)
DomainExpires when?
dolphinstairliftseastanglia.com

1

www.dolphinstairliftseastanglia.comAt end of current user session.

The analytics service(s) used by Our Site use(s) the following Cookies: 

Data table that shows third-party Google Analytics Cookies used by dolphinstairliftseastanglia.com
Cookie nameProviderPurposeExpires when?
_ga

Google

Website analytics
(anonymised)
2 years.

_gid

Google

Website analytics
(anonymised)

24 hours.

_gat

Google

Website analytics
(anonymised)

1 minute.

The Google Analytics cookies above are installed in a visitor's web browser when they agree to have cookies stored on their web access device. These cookies are used to collect information about how visitors use our website. We then use the resulting data to generate reports that can help us improve the website experience. These cookies collect data anonymously; the resulting information allows us to identify the number of visitors who have come to the website, where visitors have come from, and which web pages visitors viewed while on our website.

In addition, we may embed YouTube videos from YouTube Channels which have YouTube cookies. We may embed videos into our web pages using YouTube's privacy-enhanced mode. Privacy-enhanced mode may set cookies on your device, after you click or touch on the YouTube video player. However, YouTube have said that when privacy enhanced mode is enabled, on first visit to the web page, YouTube do not automatically store personally identifiable information. You can discover more at YouTube privacy guidelines (opens new window) and here (opens new window).

In addition, to display the TradingStandards.co.uk verification seal on the home page, our website uses third party cookies from yoshki.com to enable the seal validation to function properly. If you choose to turn off cookies, validation through the verification seal will not be available to you. Yoshki.com data security policy.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking: "Tools" > "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one. If you choose not to accept our cookies, please do not use this website.

The following links provide information on how to enable or disable cookies using a web browser:

You can learn more about cookies at AboutCookies.org .

The information above is believed to be true at the time of writing this update and is provided in good faith.

How does DolphinStairliftsEastAnglia.com use login information?

DolphinStairliftsEastAnglia.com uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and / or Authorized Customers on the Site?

DolphinStairliftsEastAnglia.com has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at: privacy@DolphinStairliftsEastAnglia.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete / deactivate Personally Identifiable Information from the Site's database by contacting: privacy@DolphinStairliftsEastAnglia.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. 

© 2020 DolphinStairliftsEastAnglia.com. All rights reserved. Unauthorized duplication or publication of any materials from this Site is expressly prohibited.


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Where to Go From Here

For more information, or to get free no-obligation advice, or to ask any questions about our range of products and services, please call freephone 0800 085 4143.

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